About Us: Auro Technology Limited
Innovating Advanced Aesthetic Medical Technologies
Auro Technology Limited is a leading innovator and professional provider of advanced aesthetic medical technologies. We are dedicated to developing intuitive, versatile, and high-value solutions that empower physicians to do what they do best: deliver exceptional care. Our technology enables medical professionals to provide outstanding treatments for a broad range of aesthetic applications, including facial contouring, skin resurfacing, and the elimination of fine lines and wrinkles.
Our Proprietary Brands
We formulate and manufacture our premium aesthetic solutions under three distinct, trusted brands:
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Auro Secret: Premium hyaluronic acid dermal fillers designed for natural-looking volume and facial rejuvenation.
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Auro Thread: Advanced PDO, PLLA, and PCL threads, alongside specialized blunt cannulas for optimal treatment delivery.
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Auro Device: Cutting-edge medical aesthetic equipment engineered for precision and reliability.
The Auro Service Commitment
Customer satisfaction and operational excellence are the core of our business. When you partner with us, you are guaranteed:
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Unwavering Support: 365 days of dedicated customer service to answer all your product inquiries.
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Premium Quality & Value: Top-tier products offered at the most reasonable prices in the market.
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Flexible Logistics: A variety of secure payment methods and diverse transport modes tailored to your needs.
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End-to-End Tracking: Comprehensive cargo tracking to ensure you know exactly where your shipment is until it safely reaches you.
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Exceptional After-Sales Care: We stand by our products with industry-leading post-purchase support.
Shipping Policy
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Order Processing: All orders are processed within 1-3 business days (orders are not shipped or delivered on weekends or holidays). If we experience a high volume of orders, shipments may be slightly delayed. We will contact you via email or telephone if there is a significant delay.
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Delivery Time: Standard shipping on aurocn.com takes 9-15 business days. Transit times may occasionally vary due to carrier delays or external factors.
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Customs, Duties, and Taxes: Customers are responsible for any tariffs, taxes, or customs fees applied to their order during or after shipping.
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Multiple Addresses: We are unable to ship to multiple addresses in a single order. Please place separate orders for each distinct address.
Returns & 30-Day Money-Back Guarantee
Every purchase at aurocn.com is backed by a 30-Day Return Policy. We offer a full refund for any product returned within 30 days of receipt, provided the following terms are met:
How to Initiate a Return:
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Contact Us First: Reach out to our sales team to receive specific return instructions, including the designated delivery address and invoice value. Returns will not be accepted if these instructions are not followed.
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Original Condition: You must return the entire unit in its original product packaging along with all complete contents and accessories.
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Traceable Shipping: You must use a traceable shipping method providing a tracking number. Auro Technology Limited is not responsible for lost or missing return shipments.
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Proof of Purchase: Your return must be accompanied by the original purchase receipt or clear proof of the purchase date.
Refunds & Replacements:
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Shipping Costs: The buyer is responsible for covering the cost of return shipping. If a replacement is requested, Auro Technology Limited will cover the shipping cost of the new item.
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Processing: Once we receive and verify your returned items, we will arrange for a reshipment or credit your refund back to your PayPal or bank account within 1-3 business days. (If you do not see your refund within 14 working days, please contact our customer service team).