Sourcing Agents Process:

Step 1：Source & identify a reliable & qualified factory supplier for your products needs.

• Our sourcing agents will research and find initial factory information using our databases, or on the internet, or through trade fairs and other channels.
• Our sourcing agents will check online or make actual visit to the factory and do some evaluation, select factories which are reliable, professional, understand the market, meet your requirements.
• Make sure the material they use meet your market requirement.
• Make sure factory is social compliant, good environment, suitable capacity, no child labor, no forced work, have quality systems and procedures in place.
• Make sure factory has relative certificates, product can pass relative testing…etc .
• Make sure the factory has product development capacity.
• Identify and confirm they are true factories .

Step 2：Source the right products.

• YeniExpo sourcing agents will find the right products based on your requirement, target price, market trend..etc
• Find product that can meet relative testing requirement and standard .

Step 3：Get the best quotation.

• YeniExpo sourcing agents will explain your detailed product / package / testing requirement to the factories, make sure factory understand your quotation requirement (material, package, testing, shipping ).
• Use our professional knowledge of product cost to negotiate better price with several potential factories, find the best choice for you.
• We double check factories’ quotation and see if there is any missing information, mistakes, or if it meet your requirement.
• Discuss with factory to find out the best solution to meet your target price if needed.

Step 4：Speed up product development / sample making process.

• YeniExpo sourcing agents work closely with factories’ product development team to develop products based on your idea, sketch, detail requirements, or give suggestions．
• We check / explain to factory associates and make sure they understand the sample request / amendments and arrange sample making rapidly.
• We closely follow up and push for samples, check if samples are correctly made according to your requirement.
• We remind factories to pack & ship samples with care and give you notification of details.

Step 5：Manage your order with care & timely manner.

• YeniExpo sourcing agents double check your order information and requirement, make sure no confusion, mistakes or missing important information.
• We double check with factory and make sure they received the PO and they understand all details requirements, such as labeling, package, testing, inspection, shipping forwarder.
• We explain your normal practice and requirement to the new factories .
• We push factory to confirm back the PO with Performa Invoice with reasonable ship-date .
• We check with factory about tentative schedule for raw material, package, production, inspection, shipment, make sure they are reasonable and within agreed timeline.
• We remind factory to arrange sample for approval, product testing , prepare raw materials, order package material…etc.
• We push you / customer / 3rd party suppliers to provide package / labels/ testing result .. on time.
• We manage / follow up with factory on regular basis to follow up on the status of samples, testing, production, inspection, shipping..etc .

Quality Control Steps

Step 1：Coordinate with 3rd party companies.

• We will remind factory to book factory audit with 3rd party company promptly and follow up their schedule, result and update you accordingly, if needed.
• We will push factory to arrange samples for testing and get PASS testing result within timeline.
• We will push factory / you to order in a timely fashion the relative packing and packaging material ( price stickers, color retail boxes, etc )
• Encourage them to speed up production and delivery .
• We will remind factory to book shipping in advance to avoid delays and space issues.

Step 2：Strict Quality Inspection During Production

• For new items and large volume orders, we can make strict quality inspection during production .
• We begin this type of strict quality inspection when production starts to make sure mass production quality are meeting your criteria, to avoid any serious quality issues, and to fix potential problems early on.
• We will check product’s appearance, size, function, labels, package， to make sure they are qualified and correct .
• We will provide you with pictures of products, package, defective products.
• We will provide you detailed inspection report about the quality of the shipment and give you suggested inspection result. ( Pass, Pending , Reject )
• We will inform factory about any defective problems and tell them to improve and fix promptly to avoid same issues in future.

Step 3：Strict Final Quality Inspection.

• We will make strict Final Quality Inspection after all products are 100% finished & packed, based on your inspection standards or industry AQL standards.
• We will check product’s appearance, size, function, labels, package, to make sure they are qualified and correct .
• We will provide you with pictures of products, package, defective products.
• We will provide you detailed inspection report about the quality of the shipment and give you suggested inspection result. ( Pass, Pending , Reject )
• We will inform factory about any defective problems and tell them to improve and fix promptly to avoid same issues in future.
• We will follow up with factory is any rework is needed, re-inspection will be arranged .
• Goods can be shipped when it Pass final inspection ( re-inspection ) .

Step 4：Coordinate & Consolidate Shipments.

• We make sure factory understands and follows final customer’s requirement of shipping.
• We will remind factory to contact with forwarder to get set up in their system after receipt of your order. It takes a lot of time get the factory user set up some times.
• We push factory to check production status and book shipping about 2-3 weeks ahead of shipping window.
• We check with factory or send QC associate to make sure they ship correctly based on your order / shipping requirement, especially for orders with multiple DC.
• We will also provide assistance to consolidate your different factories ‘ order into full containers at one factory.
• We will follow up with factory to submit relative documents to you / forwarder.
• We will book shipment with our own forwarder and consolidate shipment for you if needed (if you have not forwarder or have not shipped from Turkey before. )

Step 5：Handle complain and solve problems properly.

• We will launch inquiry with factory, if you have quality issues or complaints.
• We will investigate the root causes for any quality control issues and find proper solutions for the shipment.
• We will work the factory for preventative measures to prevent issues from happening again in the future .

Step 6：Weekly / Monthly Update.

• We provide you with sample status, order status on weekly, monthly base.
• We will work with your company and the factory to prioritize urgent samples and shipments.